Return Policy
At TWCLifestyle Boutique, customer satisfaction is our priority. We aim to ensure that every item you purchase meets your expectations. If for any reason you are not completely satisfied with your purchase, we are here to help.
Returns
Customers may request a return within 3 days of receiving the product. To be eligible for a return, the item must:
- Be unused and in its original condition
- Include all original packaging, tags, and accessories
- Show no signs of wear, damage, or alteration
Items that do not meet these conditions may not be eligible for return.
Exchanges
We allow exchanges for:
- Wrong size
- Defective or damaged items
- Incorrect product received
If you need a different size or product, please contact us and we will assist you with the exchange process.
Non-Returnable Items
For hygiene and safety reasons, some items may not be eligible for return or exchange, including:
- Perfumes (if opened)
- Worn clothing or shoes
- Used accessories
Return Process
To request a return or exchange:
- Contact our customer support team within 3 days of delivery.
- Provide your order details and reason for return.
- Our team will guide you through the return or exchange process.
TWCLifestyle Boutique — Where Quality and Style Meet.
